When Finding The Right Dealership Services Provider Don’t Forget To Ask These Questions. Picking the right company for your business is serious business. When dealerships look to outsource some of their staffing and training to an external services provider, they do so expecting significant operational and financial benefits. To what…
When asked this question, I default to my American Honda Kaizen Continuous Improvement training to give the answer. It is not a simple answer. It is an answer based on a philosophy and new way of thinking. When I became a Dealer, my GSM once said to me, “you don’t…
Stretching the truth, embellishing, fibbing, exaggerating, fine print, or just flat out lying, whatever you want to call it, straying from absolute, 100% full disclosure is something we encounter in our Industry on a daily basis. Are you truthful with your customers, employees, co-workers, vendors, etc? And for that matter,…
Apathy is something that I encounter frequently when gathering information for a help wanted ad. More often than not, I ask some basic questions, get some basic answers and my contact at the dealership gets back to work. Now don’t get me wrong, I understand the nature of our industry…
I asked this question on Facebook with the hopes of starting a good debate… boy did it ever! Here is the full, unedited responses from that question. AutoMax RecruitingHow many salespeople does a dealership need??? 1 hour ago · Like · 17 comments Dan Perez That’s a loaded question… some of the dealerships…
Automotive Recruitment: n. The process of attracting, screening, selecting and training qualified people to work in an automotive dealership. I started off with the definition of automotive recruitment because I thought it important to point out the four parts of any successful recruiting campaign, and they are: Attracting the right…
I have been recruiting and training new sales people. It has happened again. Dealership Management has passed on Mothers that cannot work three nights a week and Sundays. Their thinking is that it would not be fair to the other salespeople. “The floor must be covered and each team must…
When a dealer hears the term, “recruit” they cringe. The word scares them. Yet, the largest and most powerfull and successful companies recruit all the time. Sports teams recruit. Colleges recruit. Law firm recruit. So why not car dealers? Going after the best talent possible and training them in the…
‘Twas the night before payday, when all ‘cross the lot Not a creature was stirring, there weren’t no ups; The cars were all cleaned on the showroom with care, In hopes that some traffic soon would be there; The crusty, sour peddlers were complaining ‘bout keeping their families fed, While…
We are all involved in the art of selling. Whether it’s selling a good, a service, or even yourself, successful selling is a major contributing factor to our success. We read books, attend seminars, role play, and practice, all in order to become better salespeople. The concept of selling is…